Windows 10 has a lot of great advantages. One of these is its continual updates to optimize performance and remove any kind of patch security vulnerabilities that might have been found. One major downside to Windows 10 is the updates. Sometimes the updates cause more problems than they correct. Updates are certainly not the only thing that can cause a disruption with your network, but they are something to keep a lookout for. 

If you have having trouble with your AT&T router working with Windows 10, we have some help for you. The most obvious thing to do is to make sure all of your cables are correctly plugged in. If you are sure this is not your problem look for other solutions. These are some methods that you can try in order to see what you can do to fix the issue.

  1. Restart the computer. The first method is the easiest. If your computer updated recently, it will need to restart anyway, but a regular restart can also wipe out any background apps that might be running and causing trouble for you without your knowledge.
  2. Restart the router. Sometimes turning your router off and then on is enough to kick it into gear. Much like the computer, if there was a recent patch or update, the router should be restarted anyway.
  3. Look at your network configuration. You should next see if there is anything wrong with the internet connection. Using your router’s login information, go to your internet browser and type in the address for your router. Once logged into your router’s settings, location Wireless Security Settings. There, choose a WPA-PSK/WPA2-PSK encryption and enter a unique password. This added security might be able to resolve the issue.
  4. Run the Network Troubleshooter. Windows has a Network Troubleshooter for a reason. Sometimes it will find a problem for you and other times it will not. You will find the Troubleshooter in your File Explorer under Settings, Security, and Internet Connections. There, you will see the option to run the troubleshooter.
  5. Look for new updates. Microsoft is aware that their updates are not perfect. Sometimes, there is a new patch out right after the bad one in order to set things right. Make sure that you have no updates left to install. Sometimes you will not know that there were any updates until you go to power down the computer and it asks if you want the latest update. Even though some updates are trouble, most of them increase the overall security of your network and should be made use of.
  6. Reset the TCP/IP Stack. There is a chance that the network connection was corrupted, so the WiFi router won’t connect. In Windows 10, use the shortcut keys Win + X to launch the Jump List. Then, click on Command Prompt (Admin). Type in the following two lines and then press Enter.
  • netsh int ip reset reset.log
  • netsh winsock reset catalog

Once that is done, restart the computer.

  1. Uninstall the driver. The last thing that you might need to do is rollback the latest update, if that has been your problem. New drivers can be finicky, so you might need to roll back the most recent update. You can do this by going to device Manager under the Start menu on your computer. Then, look for the Service Manager and open it. Expand the branch of Network adapters and find the one you just installed. Then uninstall it.

Depending on the problem you are facing, it could just be time for a new router. There have been a lot of recent updates to router technology, so you should check out new routers if your internet is giving you trouble. Make sure the router is AT&T compatible and that you set it up correctly, or you might find yourself in even more internet trouble.   



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