Microsoft has very recently released Windows 10 Mobile Build 14951 and as usual, users are facing installing the new update. Many users have complained that “updates are available”, but would never begin downloading. In order to cope up with this problem, Microsoft’s Jason Howard has posted updates that can help you with a solution. If you are not accustomed with tweaking with the phone settings, then probably you need to wait another couple of days until a patch comes out.
- Plug your device into a charger
- Open Settings > Update & Security > Windows Insider Program – Change your device to “Slow” and then back to “Fast”
- Turn on airplane mode Settings > Network & wireless > Airplane Mode
- Navigate to Settings > Time & Language > Date & Time – If On, turn “Set date and time automatically” to the Off position
- Change the date on the device to 7 days in the future
- Return to the home screen & Reboot the device
- After the reboot, turn off airplane mode – Settings > Network & wireless > Airplane Mode
- Check for updates – Settings > Update & Security > Phone update > Check for updates
- This process will fail with an error code. This is expected!
- Change the device date back to the current date – Settings > Time & Language > Date & Time
- Check for updates – Settings > Update & Security > Phone update > Check for updates
- This check may fail again, this is ok.
- Reboot the device
- After the reboot, check for updates – Settings > Update & Security > Phone update > Check for updates
- The check for updates should succeed and begin downloading 14951
*Note* We have seen several instances of users reporting getting error code 80242006 after this last check for updates. We will be doing some additional testing on our side for this, but in the mean time, Insiders are awesome and have noted these additional steps seem to bypass this final error message: - Switch Insider setting to Slow ring
- Check for updates (will say you are up-to-date for the Slow ring)
- Change back to Fast ring
- Check for updates again and it should update