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Microsoft pays $10,000 after an auto Windows update ruined a user’s machine

It’s not unknown to us how Microsoft is desperately pushing Windows 10 update to all its users since a year. Microsoft has also pushed auto-update of Windows 10 to all Windows 7, 8 and 8.1 machines. The same has happened with this Californian lady but the auto-update ruined her machine. Teri Goldstein, a California based entrepreneur said that her Windows 7 computer went for an auto-update to Windows without her permission. The new Build, probably a buggy one, made her machine unstable and ruined her computer.

Microsoft pays $10,000

The auto-update to Windows 10, even though supports all Windows 7 and Windows 8 computers but not always suitable to run in old machines. In that case, there is a good possibility that your system can crash and become unstable. Around February, Microsoft packed security updates with Windows 10, and released them as “Recommended Update”. Such type of update is auto-downloadable unless and until blocked by user. Users, who are not tech savvy couldn’t block the update and thus ended up installing Windows 10 without any intention.

However, Goldstein made an appeal to Microsoft regarding the issue. In order to save legal costs and other complications, Microsoft dropped its appeal and agreed to pay her $10,000. The sudden update slowed down her computer, causing loss to her business. She told The Seattle Times,”I had never heard of Windows 10. Nobody ever asked me if I wanted to update.”


Nick is a Software Engineer. He has interest in gadgets and technical stuffs. If you are facing any problem with your Windows, feel free to ask him.